Momentum
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Refund Policy

Last updated: 28 July 2026

Try before you pay

Every account starts with a 7-day trial of all Pro features, with no payment card required. We recommend using it fully before subscribing — that way a paid plan is never a surprise.

14-day money-back guarantee

If you are not satisfied with Momentum Pro, contact us within 14 days of a payment and we will refund it in full — no questions asked. This applies to both monthly and annual plans, and to the first payment as well as any renewal.

How to request a refund

  1. Email dernur0505daryn@gmail.com from the address on your account, or
  2. Contact Paddle, our Merchant of Record, directly at paddle.net with your order reference from the receipt email.

Refunds are returned to the original payment method. Paddle typically processes them within 3–5 business days, though your bank may take a little longer to show it.

Cancelling instead of refunding

If you simply want to stop future charges, open Billing in the app and cancel. You keep Pro access until the end of the period you have already paid for, and you are not charged again. Cancelling does not automatically issue a refund for the current period — ask us if you want one within the 14-day window.

After a refund or cancellation

Your account moves to the Free plan. Your tasks, projects and notes are kept, not deleted — Free plan limits simply apply again. You can re-subscribe at any time.

Statutory rights

This policy is offered in addition to, and does not limit, any refund or withdrawal rights you have under the consumer law of your country.

Momentum is operated by SANA Platform. Payments and subscriptions are processed by Paddle.com Market Ltd, our Merchant of Record.

Contact: dernur0505daryn@gmail.com